Privacy Policy

Last updated: November 2026

Kwetu Coffee (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it and your rights.

Information we collect

  • Orders: name, email, phone, billing and delivery address, and order details.
  • Forms: details you send through our contact, training booking and newsletter forms.
  • Accounts: login details if you create an account.
  • Technical data: cookies, IP address and browser information used to run and secure the site.

How we use it

  • To process and deliver your orders and handle returns.
  • To respond to enquiries and arrange training sessions.
  • To send newsletters, only if you have subscribed (you can unsubscribe at any time).
  • To keep the website secure and improve our services.

Sharing

We only share data with service providers that help us operate (for example payment processors, delivery partners and hosting providers), and never sell your personal information.

Retention

We keep personal data only as long as needed for the purposes above or as required by law.

Your rights

You can ask to access, correct or delete your personal data, or object to how we use it, by contacting us through our contact page.